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Privacy
Policy

Airplane Flying

Effective Date: Tuesday 22nd of July 2025 (22/07/2025)

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Airport To Home ("we", "our", or "us") values your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, and protect your data when you visit or interact with our website, which is hosted and operated through Wix.com Ltd.

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1.) Who We Are

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Airport To Home is a luggage collection, delivery, forwarding, and repatriation company based in the United Kingdom. Our website is powered by Wix.com, a third-party platform that stores and processes data on our behalf.

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2.) Our Use of Wix

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Our website is built and hosted using Wix.com Ltd, headquartered in Israel (a country recognized by the UK and EU as providing adequate data protection).


Wix stores your data on secure servers in multiple global locations, including the EU, USA, and Israel. Wix is fully compliant with the GDPR and uses appropriate safeguards to ensure your personal data is protected.

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Note: As a Wix customer, Airport To Home does not have control over the specific geographic location of Wix’s servers or the technical infrastructure managing customer data. However, we ensure that any data collected is handled in accordance with GDPR requirements through our agreement with Wix.

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3.) What Information We Collect

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We collect the following types of information via our website and services:

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Personal Information:

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  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Booking details

  • Any information you voluntarily submit via forms or chat

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Technical Information:

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  • IP address

  • Device and browser type

  • Session duration

  • Page interactions and browsing data

  • Cookies (see Cookie Policy)

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4.) How We Use Your Data

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Your information is used to:

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  • Fulfil and manage your bookings

  • Provide customer service and updates

  • Respond to enquiries

  • Improve our services and user experience

  • Send marketing updates (if you opt in)

  • Comply with legal and tax obligations

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5.) Legal Basis for Processing

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We process your data under the following legal bases:

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  • Contractual necessity: to provide services you've requested

  • Consent: for marketing and optional communications

  • Legitimate interest: for internal operations and fraud prevention

  • Legal obligation: where required by law

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6.) Data Storage & Security

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Data you provide through our website is stored securely on Wix servers. Wix uses SSL encryption, firewalls, and other industry-standard measures to protect your data. While we do not host this data ourselves, we maintain appropriate agreements and access controls with Wix to ensure lawful and secure processing.

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7.) Sharing Your Information

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We may share your personal data with:

  • Wix.com Ltd, as our platform provider

  • Couriers, delivery partners, or logistics providers for fulfilment

  • Payment processors (e.g., Stripe, PayPal)

  • Government agencies or legal authorities, if legally required

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8.) Your Rights

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Under the GDPR, you have rights to:

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  • Access the data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise any of these rights, contact us at: info@AirportToHome.co.uk

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9.) Cookies & Analytics

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We use cookies to track performance, usage patterns, and help improve our site. Some cookies are placed by Wix, and others by third parties like Google Analytics. For full details, see our Cookie Policy.

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10.) Data Transfers

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Wix may transfer your data outside the UK or EEA (e.g., to the US or Israel). All transfers comply with UK adequacy decisions or Standard Contractual Clauses.

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11.) Policy Updates

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We may update this Privacy Policy as necessary. All changes will be posted on this page with a revised effective date located at the top of this page. Current Effective Date: Tuesday 22nd of July 2025 (22/07/2025)

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12.) Contact Us

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For any questions about this policy or your data contact us:

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Airport To Home
info@AirportToHome.co.uk
+44 (0) 20 80 505 866

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